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How to join

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

Payment

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Fixed Shipping Rate : Regardless of your order amount, $25will be charged for shipping.
  • Delivery Time : 7 - 14 days
  • Fedex Priority

    ****** Now the shipping fee is $25 Flat Rate. However, if your area shipping cost is more than 50% of the total amount you paid, we individually contact the customer to pay the shipping fee as some of Countries are very high shipping fee.

     Fedex paid orders are shipping out in 3-5 business days.

    After dispatch, Fedex priority transit time is 2-4 business days but there are unexpected delays for some of countries.

Returns & Exchanges

Return / Exchange

All Sales are Final.
Due to the characteristic of the production (made to order) & shipping cost matters, all sales are final.


Wholesale

Wholesale inquiry welcome. Feel free to contact us samorgaworld@Gmail.com

Refunds

Return / Exchange

All Sales are Final.
Due to the characteristic of the production (made to order) & shipping cost matters, all sales are final.


Wholesale

Wholesale inquiry welcome. Feel free to contact us samorgaworld@Gmail.com

Other

Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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